Shipping policy
Shipping Policy
Effective Date: 03/03/2026
Thank you for shopping with Mongo.
Shipping Method
We ship all orders using Koombiyo Delivery Service to ensure safe and reliable delivery.
Payment Method
We currently offer Cash on Delivery (COD) only. Payment must be made in cash at the time your order is delivered.
Delivery Time
Orders are typically delivered within 2–3 working days from the date of confirmation.
Please note:
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Delivery times may vary due to holidays, weather conditions, or unforeseen courier delays.
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Please ensure your contact number and address are accurate to avoid delays.
If you have any questions about your shipment, please contact us at: